Incidents and maintenance reported on status page for uqudo https://status.uqudo.com/ https://d1lppblt9t2x15.cloudfront.net/logos/09c70470bc425351bbbea66c99824adf.png https://status.uqudo.com/ en https://status.uqudo.com/incident/890224 Thu, 07 May 2026 15:21:00 -0000 https://status.uqudo.com/incident/890224#09c616facb2ba5cd75515d1bdb0205278099ec88acdac8f8ba701777bccd943d Incident Moodys has resolved the issue. The connectivity issues didn't affect our integration with RDC and no errors have been reported in our monitoring system. https://status.uqudo.com/incident/890224 Thu, 07 May 2026 13:40:00 -0000 https://status.uqudo.com/incident/890224#b3602cccf1c524b2ddc1d9a98999a429e5b58076188350d9d2196280dbd2c022 Incident Moodys reported connectivity issues that might affect the access to the API. We are monitoring the situation and for now we are not seeing any errors. We will keep you updated. See details here: https://status.rdc.com/incidents/qr7g5ckzkfmy https://status.uqudo.com/maintenance/889808 Thu, 07 May 2026 01:59:55 -0000 https://status.uqudo.com/incident/889808#a3df2550a1db3e729b0709362be5f520e52a58b0562d6f3ed73d21aea13e9ddb Maintenance Moody’s is planning updates to its internal systems and core infrastructure. If you are using the background check feature within the SDK, onboardings may be impacted and sessions could become invalid during any Moody’s downtime. For standalone API integrations, requests may fail and return HTTP 500 or 503 status codes. See details here: https://status.rdc.com/incidents/g42d12whtnbn https://status.uqudo.com/incident/848306 Fri, 13 Mar 2026 08:06:00 -0000 https://status.uqudo.com/incident/848306#ed60330b62ace9fca198a74ffaf707b80cb6c999a022cf63ceae4122753bedd3 Incident Background check service has been fully restored. You can view the details here: https://status.rdc.com/. https://status.uqudo.com/incident/848306 Fri, 13 Mar 2026 07:23:00 -0000 https://status.uqudo.com/incident/848306#5704e651b48fd1aeffd2521b52190caaf9bd7e11c79d3bc3d6ad7cd42d30c7ad Incident RDC has reported an issue that they are currently investigating. You can view the details here: https://status.rdc.com/. Based on our logs, only a small subset of requests appears to be affected at this time. We will continue monitoring the situation and keep you updated. https://status.uqudo.com/maintenance/797082 Thu, 01 Jan 2026 15:20:23 -0000 https://status.uqudo.com/incident/797082#6ca49c5eb61c333b19c1137e0cd03b38d6fad673eb563c754ccd6890b71de324 Maintenance Our customer portal will be temporarily unavailable due to scheduled maintenance. The downtime is expected to last a few hours, and access will be restored as soon as the work is complete. We appreciate your patience while we make improvements. https://status.uqudo.com/incident/753905 Wed, 29 Oct 2025 21:56:00 -0000 https://status.uqudo.com/incident/753905#9c4cde6bf53fba9098b68f18f4ff2c8d015a3f95683c1652d975ee2b038a0ea1 Incident Microsoft reported that the recovery has started and our monitoring platform is reporting that all services are now operational. We will continue to observe the situation over the coming hours. https://status.uqudo.com/incident/753905 Wed, 29 Oct 2025 16:32:00 -0000 https://status.uqudo.com/incident/753905#bf3c5fe957ec61ecf1e1502de0bdf8ae8fb2d937d4af3b769ba45885633e0f1d Incident Impact Statement: Starting around 16:00 UTC, Azure began experiencing maior global outages. As a result, our services are also affected. We are closely monitoring the situation and will provide updates as soon as new information becomes available. You can follow Azure status updates at: https://status.azure.com/en-gb/status/ https://status.uqudo.com/incident/740504 Thu, 09 Oct 2025 16:00:00 -0000 https://status.uqudo.com/incident/740504#65c4076a8314e8944679c52d26e27a0e24eba5b19f81ca3b685c23b33a33afe2 Incident Microsoft Azure has reported that the issue has been mitigated. You can see the details here https://azure.status.microsoft/en-gb/status/history/. Our monitoring confirms that latency has improved. We will continue to observe the situation over the coming hours. https://status.uqudo.com/incident/740504 Thu, 09 Oct 2025 10:27:00 -0000 https://status.uqudo.com/incident/740504#3812376a837e3645002676c8371451b8dfedf03ec249a160b06f682a807084c4 Incident Impact Statement: Starting at 07:40 UTC on 09 October 2025 our customers may experience intermittent issues when accessing their services. The issue is associated with an Azure service. You can view the details at: https://status.azure.com/en-gb/status/ https://status.uqudo.com/maintenance/733264 Sat, 27 Sep 2025 06:43:24 -0000 https://status.uqudo.com/incident/733264#61d11781067631266b3dc50415f0f3c05e5c5d22fa160cb203f4bbb175632d70 Maintenance See details here https://status.rdc.com/incidents/yzl24gqtssl4 https://status.uqudo.com/maintenance/720170 Mon, 08 Sep 2025 03:14:28 -0000 https://status.uqudo.com/incident/720170#c543cebc663025905976e8370a0c35be9122e41aa00a624b6ebc98e02c9206d0 Maintenance See details here https://status.rdc.com/incidents/y1p05bqqbjs9 https://status.uqudo.com/maintenance/718052 Thu, 04 Sep 2025 02:30:06 -0000 https://status.uqudo.com/incident/718052#1c46af6a188fd42340f46f4cb0023288c5b3e7d8e943f9b450084b6dc5a9ce0b Maintenance See details here https://status.rdc.com/incidents/7zx6vnxfy5ph https://status.uqudo.com/incident/495656 Tue, 14 Jan 2025 19:42:00 -0000 https://status.uqudo.com/incident/495656#41ea2e96c0b43d7dbfafdd167eb1bdfee33bb20633f87616e402e14be4e4ae14 Incident Background check service fully restored. See details here https://status.rdc.com/ https://status.uqudo.com/incident/495656 Tue, 14 Jan 2025 11:42:00 -0000 https://status.uqudo.com/incident/495656#c86580b46ba318d5f7a7ef0b7b6359491e31baff1a307a5048ec2b226e74182d Incident You can see the details here https://status.rdc.com/ https://status.uqudo.com/maintenance/420691 Wed, 28 Aug 2024 13:07:21 -0000 https://status.uqudo.com/incident/420691#ca82be732b111b2c7023e116a164ec5aa22033045ebc30d848dd5153f17fd384 Maintenance We would like to inform you that our Portal will be undergoing scheduled maintenance on 29/08/2024. During this period, the portal will be temporarily unavailable. This maintenance is essential to enhance the portal’s performance, security, and user experience. What to Expect: Downtime Duration: The portal will be inaccessible for approximately 30 minutes. Impact: You will not be able to access your account or perform any actions during this time. After Maintenance: All services will resume as normal after the maintenance window. We apologize for any inconvenience this may cause and appreciate your understanding. Our team is working diligently to minimize the disruption and ensure that the portal is back online as quickly as possible. https://status.uqudo.com/incident/406156 Tue, 30 Jul 2024 21:46:00 -0000 https://status.uqudo.com/incident/406156#06a0f961db9a1ac095c98cfe37c291c6cbb74513ba794ed19d40761bd88696e0 Incident Microsoft confirm that all services have now been fully restored https://status.uqudo.com/incident/406156 Tue, 30 Jul 2024 20:17:00 -0000 https://status.uqudo.com/incident/406156#4acda857c019c036eec332392e92f706cfdd512cad181f69b74208a5b61387ad Incident Microsoft say that the vast majority of customers and services are fully mitigated, and that they are in the final stages of validating recovery. So far we are unaware of any impact this outage has had on uqudo services. We'll update you as soon as Microsoft confirm full recovery. https://status.uqudo.com/incident/406156 Tue, 30 Jul 2024 15:17:00 -0000 https://status.uqudo.com/incident/406156#e45276fab5420ee5330142009c7054bcfff1ff0c032be603cbef55edf906435f Incident Microsoft have implemented networking configuration changes and have performed failovers to alternate networking paths to provide relief. Monitoring telemetry shows improvement in service availability from approximately 14:10 UTC onwards, and they are continuing to monitor to ensure full recovery. https://status.uqudo.com/incident/406156 Tue, 30 Jul 2024 13:43:00 -0000 https://status.uqudo.com/incident/406156#fddbd9a31f6697f1b0030b4ac93b0b43365f0931fc423c96e55652eed8584b77 Incident We are currently investigating a network issue with Microsoft Azure, our cloud infrastructure provider https://azure.status.microsoft/en-gb/status At this point uqudo services appears to be unaffected, our engineering team will keep a close eye on the situation and update as soon as we have new information. If you believe you are affected, please get in touch with us at https://support.uqudo.com https://status.uqudo.com/incident/387615 Tue, 18 Jun 2024 19:39:00 -0000 https://status.uqudo.com/incident/387615#034a69a7923e97951973c7f7aa0773713a39856f9d531c2e6d2c594a4f73101a Incident Full service restored https://status.uqudo.com/incident/387615 Tue, 18 Jun 2024 18:45:00 -0000 https://status.uqudo.com/incident/387615#9483b6becb9b65f27234f011076b9a8887b181be964acde74d07d99c20f6987a Incident Service restoration began. https://status.uqudo.com/incident/387615 Tue, 18 Jun 2024 17:50:00 -0000 https://status.uqudo.com/incident/387615#7125300b98973996ddc2e354d5e11592e50d03783952ae4fd5eaf83662e836b8 Incident Identification of the root cause. Requested new licence key from the Vendor https://status.uqudo.com/incident/387615 Tue, 18 Jun 2024 12:04:00 -0000 https://status.uqudo.com/incident/387615#9b364dcc2dc83c429ef0b5bd018d422eb3dbedc60b0cd21c47f9fe243fc627df Incident The incident was escalated to the Engineering team. Despite thorough investigation, the team could not identify any problems, as all systems were operational and monitoring did not indicate any issues. The team continued their investigation. https://status.uqudo.com/incident/387615 Tue, 18 Jun 2024 00:33:00 -0000 https://status.uqudo.com/incident/387615#a4075ce08ac3a7ff73edfc71ac6a3e02eace00fa609e20099a2ad57b4974cad9 Incident The web SDK outage was reported by one customer through uqudo support portal