Incidents reported on status page for uqudo https://status.uqudo.com/ https://d1lppblt9t2x15.cloudfront.net/logos/09c70470bc425351bbbea66c99824adf.png https://status.uqudo.com/ en https://status.uqudo.com/ Fri, 21 Nov 2025 09:51:07 +0000 https://status.uqudo.com/#3504e7b50cea88330f88b2ae78550ec43b4b70b7e7c537c8d444a874a934a930 Customer Portal recovered https://status.uqudo.com/ Fri, 21 Nov 2025 09:51:05 +0000 https://status.uqudo.com/#8efbf3d563847f2d006def7a134f37fe3760cd2603c8fe04eb6f8b7a2fa05443 Info Service recovered https://status.uqudo.com/ Fri, 21 Nov 2025 09:50:58 +0000 https://status.uqudo.com/#1da80037625f16c1c4148ecab16740adfcceb2cd29a5cf8174efa9a0db5b32bc Background Check Service recovered https://status.uqudo.com/ Fri, 21 Nov 2025 09:47:26 +0000 https://status.uqudo.com/#3504e7b50cea88330f88b2ae78550ec43b4b70b7e7c537c8d444a874a934a930 Customer Portal went down https://status.uqudo.com/ Fri, 21 Nov 2025 09:47:25 +0000 https://status.uqudo.com/#1da80037625f16c1c4148ecab16740adfcceb2cd29a5cf8174efa9a0db5b32bc Background Check Service went down https://status.uqudo.com/ Fri, 21 Nov 2025 09:32:45 +0000 https://status.uqudo.com/#8efbf3d563847f2d006def7a134f37fe3760cd2603c8fe04eb6f8b7a2fa05443 Info Service went down https://status.uqudo.com/incident/753905 Wed, 29 Oct 2025 21:56:00 -0000 https://status.uqudo.com/incident/753905#9c4cde6bf53fba9098b68f18f4ff2c8d015a3f95683c1652d975ee2b038a0ea1 Microsoft reported that the recovery has started and our monitoring platform is reporting that all services are now operational. We will continue to observe the situation over the coming hours. https://status.uqudo.com/incident/753905 Wed, 29 Oct 2025 21:56:00 -0000 https://status.uqudo.com/incident/753905#9c4cde6bf53fba9098b68f18f4ff2c8d015a3f95683c1652d975ee2b038a0ea1 Microsoft reported that the recovery has started and our monitoring platform is reporting that all services are now operational. We will continue to observe the situation over the coming hours. https://status.uqudo.com/incident/753905 Wed, 29 Oct 2025 21:56:00 -0000 https://status.uqudo.com/incident/753905#9c4cde6bf53fba9098b68f18f4ff2c8d015a3f95683c1652d975ee2b038a0ea1 Microsoft reported that the recovery has started and our monitoring platform is reporting that all services are now operational. We will continue to observe the situation over the coming hours. https://status.uqudo.com/incident/753905 Wed, 29 Oct 2025 21:56:00 -0000 https://status.uqudo.com/incident/753905#9c4cde6bf53fba9098b68f18f4ff2c8d015a3f95683c1652d975ee2b038a0ea1 Microsoft reported that the recovery has started and our monitoring platform is reporting that all services are now operational. We will continue to observe the situation over the coming hours. https://status.uqudo.com/incident/753905 Wed, 29 Oct 2025 21:56:00 -0000 https://status.uqudo.com/incident/753905#9c4cde6bf53fba9098b68f18f4ff2c8d015a3f95683c1652d975ee2b038a0ea1 Microsoft reported that the recovery has started and our monitoring platform is reporting that all services are now operational. We will continue to observe the situation over the coming hours. https://status.uqudo.com/incident/753905 Wed, 29 Oct 2025 21:56:00 -0000 https://status.uqudo.com/incident/753905#9c4cde6bf53fba9098b68f18f4ff2c8d015a3f95683c1652d975ee2b038a0ea1 Microsoft reported that the recovery has started and our monitoring platform is reporting that all services are now operational. We will continue to observe the situation over the coming hours. https://status.uqudo.com/incident/753905 Wed, 29 Oct 2025 21:56:00 -0000 https://status.uqudo.com/incident/753905#9c4cde6bf53fba9098b68f18f4ff2c8d015a3f95683c1652d975ee2b038a0ea1 Microsoft reported that the recovery has started and our monitoring platform is reporting that all services are now operational. We will continue to observe the situation over the coming hours. https://status.uqudo.com/incident/753905 Wed, 29 Oct 2025 21:56:00 -0000 https://status.uqudo.com/incident/753905#9c4cde6bf53fba9098b68f18f4ff2c8d015a3f95683c1652d975ee2b038a0ea1 Microsoft reported that the recovery has started and our monitoring platform is reporting that all services are now operational. We will continue to observe the situation over the coming hours. https://status.uqudo.com/ Wed, 29 Oct 2025 21:33:25 +0000 https://status.uqudo.com/#3aa1d80c94c5806ba480e83ce24306666075810bb4957a632d3d977baef99aed Customer Portal recovered https://status.uqudo.com/ Wed, 29 Oct 2025 21:21:48 +0000 https://status.uqudo.com/#c657dd094c8a8c0efb693baa2dc912f9b854a37e20b3f5b58c62388c581b3d12 Authorization Service recovered https://status.uqudo.com/ Wed, 29 Oct 2025 21:21:39 +0000 https://status.uqudo.com/#4dd267314b32325b6726a3a680fa1d8930c1354c10d871f5cd55fd4e67a60be8 Scan Service recovered https://status.uqudo.com/ Wed, 29 Oct 2025 21:07:41 +0000 https://status.uqudo.com/#f70fb53c9646b73b4f2aaa85ba859173a13dcb147893d275571a56a10f6f21ed Face Match and Face Search Service recovered https://status.uqudo.com/ Wed, 29 Oct 2025 20:52:24 +0000 https://status.uqudo.com/#f3317a34fe23eb858d2209841aa55c3742d991fbfe7e88767a107285f2d4b961 Background Check Service recovered https://status.uqudo.com/ Wed, 29 Oct 2025 20:48:39 +0000 https://status.uqudo.com/#6cba033b6c1664f0748d4011849aa2e8470c12f7f578250845d993b0e4ff73b9 No-code KYC Backend recovered https://status.uqudo.com/ Wed, 29 Oct 2025 20:48:32 +0000 https://status.uqudo.com/#38d83e5b18f19ae1f40b895295e01bb90c18ac2d9e32710215bdc5889289bb74 Info Service recovered https://status.uqudo.com/ Wed, 29 Oct 2025 20:45:45 +0000 https://status.uqudo.com/#b0dfe877b8a00519c0d286623ac112ef4945d4240aa504f6cf037cd7fa00ef58 Face Liveness+Matching Service recovered https://status.uqudo.com/incident/753905 Wed, 29 Oct 2025 16:32:00 -0000 https://status.uqudo.com/incident/753905#bf3c5fe957ec61ecf1e1502de0bdf8ae8fb2d937d4af3b769ba45885633e0f1d Impact Statement: Starting around 16:00 UTC, Azure began experiencing maior global outages. As a result, our services are also affected. We are closely monitoring the situation and will provide updates as soon as new information becomes available. You can follow Azure status updates at: https://status.azure.com/en-gb/status/ https://status.uqudo.com/incident/753905 Wed, 29 Oct 2025 16:32:00 -0000 https://status.uqudo.com/incident/753905#bf3c5fe957ec61ecf1e1502de0bdf8ae8fb2d937d4af3b769ba45885633e0f1d Impact Statement: Starting around 16:00 UTC, Azure began experiencing maior global outages. As a result, our services are also affected. We are closely monitoring the situation and will provide updates as soon as new information becomes available. You can follow Azure status updates at: https://status.azure.com/en-gb/status/ https://status.uqudo.com/incident/753905 Wed, 29 Oct 2025 16:32:00 -0000 https://status.uqudo.com/incident/753905#bf3c5fe957ec61ecf1e1502de0bdf8ae8fb2d937d4af3b769ba45885633e0f1d Impact Statement: Starting around 16:00 UTC, Azure began experiencing maior global outages. As a result, our services are also affected. We are closely monitoring the situation and will provide updates as soon as new information becomes available. You can follow Azure status updates at: https://status.azure.com/en-gb/status/ https://status.uqudo.com/incident/753905 Wed, 29 Oct 2025 16:32:00 -0000 https://status.uqudo.com/incident/753905#bf3c5fe957ec61ecf1e1502de0bdf8ae8fb2d937d4af3b769ba45885633e0f1d Impact Statement: Starting around 16:00 UTC, Azure began experiencing maior global outages. As a result, our services are also affected. We are closely monitoring the situation and will provide updates as soon as new information becomes available. You can follow Azure status updates at: https://status.azure.com/en-gb/status/ https://status.uqudo.com/incident/753905 Wed, 29 Oct 2025 16:32:00 -0000 https://status.uqudo.com/incident/753905#bf3c5fe957ec61ecf1e1502de0bdf8ae8fb2d937d4af3b769ba45885633e0f1d Impact Statement: Starting around 16:00 UTC, Azure began experiencing maior global outages. As a result, our services are also affected. We are closely monitoring the situation and will provide updates as soon as new information becomes available. You can follow Azure status updates at: https://status.azure.com/en-gb/status/ https://status.uqudo.com/incident/753905 Wed, 29 Oct 2025 16:32:00 -0000 https://status.uqudo.com/incident/753905#bf3c5fe957ec61ecf1e1502de0bdf8ae8fb2d937d4af3b769ba45885633e0f1d Impact Statement: Starting around 16:00 UTC, Azure began experiencing maior global outages. As a result, our services are also affected. We are closely monitoring the situation and will provide updates as soon as new information becomes available. You can follow Azure status updates at: https://status.azure.com/en-gb/status/ https://status.uqudo.com/incident/753905 Wed, 29 Oct 2025 16:32:00 -0000 https://status.uqudo.com/incident/753905#bf3c5fe957ec61ecf1e1502de0bdf8ae8fb2d937d4af3b769ba45885633e0f1d Impact Statement: Starting around 16:00 UTC, Azure began experiencing maior global outages. As a result, our services are also affected. We are closely monitoring the situation and will provide updates as soon as new information becomes available. You can follow Azure status updates at: https://status.azure.com/en-gb/status/ https://status.uqudo.com/incident/753905 Wed, 29 Oct 2025 16:32:00 -0000 https://status.uqudo.com/incident/753905#bf3c5fe957ec61ecf1e1502de0bdf8ae8fb2d937d4af3b769ba45885633e0f1d Impact Statement: Starting around 16:00 UTC, Azure began experiencing maior global outages. As a result, our services are also affected. We are closely monitoring the situation and will provide updates as soon as new information becomes available. You can follow Azure status updates at: https://status.azure.com/en-gb/status/ https://status.uqudo.com/ Wed, 29 Oct 2025 15:48:22 +0000 https://status.uqudo.com/#c657dd094c8a8c0efb693baa2dc912f9b854a37e20b3f5b58c62388c581b3d12 Authorization Service went down https://status.uqudo.com/ Wed, 29 Oct 2025 15:47:47 +0000 https://status.uqudo.com/#b0dfe877b8a00519c0d286623ac112ef4945d4240aa504f6cf037cd7fa00ef58 Face Liveness+Matching Service went down https://status.uqudo.com/ Wed, 29 Oct 2025 15:47:31 +0000 https://status.uqudo.com/#4dd267314b32325b6726a3a680fa1d8930c1354c10d871f5cd55fd4e67a60be8 Scan Service went down https://status.uqudo.com/ Wed, 29 Oct 2025 15:46:57 +0000 https://status.uqudo.com/#6cba033b6c1664f0748d4011849aa2e8470c12f7f578250845d993b0e4ff73b9 No-code KYC Backend went down https://status.uqudo.com/ Wed, 29 Oct 2025 15:46:12 +0000 https://status.uqudo.com/#f70fb53c9646b73b4f2aaa85ba859173a13dcb147893d275571a56a10f6f21ed Face Match and Face Search Service went down https://status.uqudo.com/ Wed, 29 Oct 2025 15:45:53 +0000 https://status.uqudo.com/#38d83e5b18f19ae1f40b895295e01bb90c18ac2d9e32710215bdc5889289bb74 Info Service went down https://status.uqudo.com/ Wed, 29 Oct 2025 15:45:34 +0000 https://status.uqudo.com/#f3317a34fe23eb858d2209841aa55c3742d991fbfe7e88767a107285f2d4b961 Background Check Service went down https://status.uqudo.com/ Wed, 29 Oct 2025 15:44:29 +0000 https://status.uqudo.com/#3aa1d80c94c5806ba480e83ce24306666075810bb4957a632d3d977baef99aed Customer Portal went down https://status.uqudo.com/incident/740504 Thu, 09 Oct 2025 16:00:00 -0000 https://status.uqudo.com/incident/740504#65c4076a8314e8944679c52d26e27a0e24eba5b19f81ca3b685c23b33a33afe2 Microsoft Azure has reported that the issue has been mitigated. You can see the details here https://azure.status.microsoft/en-gb/status/history/. Our monitoring confirms that latency has improved. We will continue to observe the situation over the coming hours. https://status.uqudo.com/incident/740504 Thu, 09 Oct 2025 16:00:00 -0000 https://status.uqudo.com/incident/740504#65c4076a8314e8944679c52d26e27a0e24eba5b19f81ca3b685c23b33a33afe2 Microsoft Azure has reported that the issue has been mitigated. You can see the details here https://azure.status.microsoft/en-gb/status/history/. Our monitoring confirms that latency has improved. We will continue to observe the situation over the coming hours. https://status.uqudo.com/incident/740504 Thu, 09 Oct 2025 16:00:00 -0000 https://status.uqudo.com/incident/740504#65c4076a8314e8944679c52d26e27a0e24eba5b19f81ca3b685c23b33a33afe2 Microsoft Azure has reported that the issue has been mitigated. You can see the details here https://azure.status.microsoft/en-gb/status/history/. Our monitoring confirms that latency has improved. We will continue to observe the situation over the coming hours. https://status.uqudo.com/incident/740504 Thu, 09 Oct 2025 16:00:00 -0000 https://status.uqudo.com/incident/740504#65c4076a8314e8944679c52d26e27a0e24eba5b19f81ca3b685c23b33a33afe2 Microsoft Azure has reported that the issue has been mitigated. You can see the details here https://azure.status.microsoft/en-gb/status/history/. Our monitoring confirms that latency has improved. We will continue to observe the situation over the coming hours. https://status.uqudo.com/incident/740504 Thu, 09 Oct 2025 16:00:00 -0000 https://status.uqudo.com/incident/740504#65c4076a8314e8944679c52d26e27a0e24eba5b19f81ca3b685c23b33a33afe2 Microsoft Azure has reported that the issue has been mitigated. You can see the details here https://azure.status.microsoft/en-gb/status/history/. Our monitoring confirms that latency has improved. We will continue to observe the situation over the coming hours. https://status.uqudo.com/incident/740504 Thu, 09 Oct 2025 16:00:00 -0000 https://status.uqudo.com/incident/740504#65c4076a8314e8944679c52d26e27a0e24eba5b19f81ca3b685c23b33a33afe2 Microsoft Azure has reported that the issue has been mitigated. You can see the details here https://azure.status.microsoft/en-gb/status/history/. Our monitoring confirms that latency has improved. We will continue to observe the situation over the coming hours. https://status.uqudo.com/incident/740504 Thu, 09 Oct 2025 16:00:00 -0000 https://status.uqudo.com/incident/740504#65c4076a8314e8944679c52d26e27a0e24eba5b19f81ca3b685c23b33a33afe2 Microsoft Azure has reported that the issue has been mitigated. You can see the details here https://azure.status.microsoft/en-gb/status/history/. Our monitoring confirms that latency has improved. We will continue to observe the situation over the coming hours. https://status.uqudo.com/incident/740504 Thu, 09 Oct 2025 16:00:00 -0000 https://status.uqudo.com/incident/740504#65c4076a8314e8944679c52d26e27a0e24eba5b19f81ca3b685c23b33a33afe2 Microsoft Azure has reported that the issue has been mitigated. You can see the details here https://azure.status.microsoft/en-gb/status/history/. Our monitoring confirms that latency has improved. We will continue to observe the situation over the coming hours. https://status.uqudo.com/incident/740504 Thu, 09 Oct 2025 16:00:00 -0000 https://status.uqudo.com/incident/740504#65c4076a8314e8944679c52d26e27a0e24eba5b19f81ca3b685c23b33a33afe2 Microsoft Azure has reported that the issue has been mitigated. You can see the details here https://azure.status.microsoft/en-gb/status/history/. Our monitoring confirms that latency has improved. We will continue to observe the situation over the coming hours. https://status.uqudo.com/incident/740504 Thu, 09 Oct 2025 16:00:00 -0000 https://status.uqudo.com/incident/740504#65c4076a8314e8944679c52d26e27a0e24eba5b19f81ca3b685c23b33a33afe2 Microsoft Azure has reported that the issue has been mitigated. You can see the details here https://azure.status.microsoft/en-gb/status/history/. Our monitoring confirms that latency has improved. We will continue to observe the situation over the coming hours. https://status.uqudo.com/incident/740504 Thu, 09 Oct 2025 10:27:00 -0000 https://status.uqudo.com/incident/740504#3812376a837e3645002676c8371451b8dfedf03ec249a160b06f682a807084c4 Impact Statement: Starting at 07:40 UTC on 09 October 2025 our customers may experience intermittent issues when accessing their services. The issue is associated with an Azure service. You can view the details at: https://status.azure.com/en-gb/status/ https://status.uqudo.com/incident/740504 Thu, 09 Oct 2025 10:27:00 -0000 https://status.uqudo.com/incident/740504#3812376a837e3645002676c8371451b8dfedf03ec249a160b06f682a807084c4 Impact Statement: Starting at 07:40 UTC on 09 October 2025 our customers may experience intermittent issues when accessing their services. The issue is associated with an Azure service. You can view the details at: https://status.azure.com/en-gb/status/ https://status.uqudo.com/incident/740504 Thu, 09 Oct 2025 10:27:00 -0000 https://status.uqudo.com/incident/740504#3812376a837e3645002676c8371451b8dfedf03ec249a160b06f682a807084c4 Impact Statement: Starting at 07:40 UTC on 09 October 2025 our customers may experience intermittent issues when accessing their services. The issue is associated with an Azure service. You can view the details at: https://status.azure.com/en-gb/status/ https://status.uqudo.com/incident/740504 Thu, 09 Oct 2025 10:27:00 -0000 https://status.uqudo.com/incident/740504#3812376a837e3645002676c8371451b8dfedf03ec249a160b06f682a807084c4 Impact Statement: Starting at 07:40 UTC on 09 October 2025 our customers may experience intermittent issues when accessing their services. The issue is associated with an Azure service. You can view the details at: https://status.azure.com/en-gb/status/ https://status.uqudo.com/incident/740504 Thu, 09 Oct 2025 10:27:00 -0000 https://status.uqudo.com/incident/740504#3812376a837e3645002676c8371451b8dfedf03ec249a160b06f682a807084c4 Impact Statement: Starting at 07:40 UTC on 09 October 2025 our customers may experience intermittent issues when accessing their services. The issue is associated with an Azure service. You can view the details at: https://status.azure.com/en-gb/status/ https://status.uqudo.com/incident/740504 Thu, 09 Oct 2025 10:27:00 -0000 https://status.uqudo.com/incident/740504#3812376a837e3645002676c8371451b8dfedf03ec249a160b06f682a807084c4 Impact Statement: Starting at 07:40 UTC on 09 October 2025 our customers may experience intermittent issues when accessing their services. The issue is associated with an Azure service. You can view the details at: https://status.azure.com/en-gb/status/ https://status.uqudo.com/incident/740504 Thu, 09 Oct 2025 10:27:00 -0000 https://status.uqudo.com/incident/740504#3812376a837e3645002676c8371451b8dfedf03ec249a160b06f682a807084c4 Impact Statement: Starting at 07:40 UTC on 09 October 2025 our customers may experience intermittent issues when accessing their services. The issue is associated with an Azure service. You can view the details at: https://status.azure.com/en-gb/status/ https://status.uqudo.com/incident/740504 Thu, 09 Oct 2025 10:27:00 -0000 https://status.uqudo.com/incident/740504#3812376a837e3645002676c8371451b8dfedf03ec249a160b06f682a807084c4 Impact Statement: Starting at 07:40 UTC on 09 October 2025 our customers may experience intermittent issues when accessing their services. The issue is associated with an Azure service. You can view the details at: https://status.azure.com/en-gb/status/ https://status.uqudo.com/incident/740504 Thu, 09 Oct 2025 10:27:00 -0000 https://status.uqudo.com/incident/740504#3812376a837e3645002676c8371451b8dfedf03ec249a160b06f682a807084c4 Impact Statement: Starting at 07:40 UTC on 09 October 2025 our customers may experience intermittent issues when accessing their services. The issue is associated with an Azure service. You can view the details at: https://status.azure.com/en-gb/status/ https://status.uqudo.com/incident/740504 Thu, 09 Oct 2025 10:27:00 -0000 https://status.uqudo.com/incident/740504#3812376a837e3645002676c8371451b8dfedf03ec249a160b06f682a807084c4 Impact Statement: Starting at 07:40 UTC on 09 October 2025 our customers may experience intermittent issues when accessing their services. The issue is associated with an Azure service. You can view the details at: https://status.azure.com/en-gb/status/ https://status.uqudo.com/incident/733264 Mon, 29 Sep 2025 22:30:00 -0000 https://status.uqudo.com/incident/733264#92996a4594cabf2ab8f4910cc4a39ce001bbcc31e1eabd15f6fbfd110323ffe7 Maintenance completed https://status.uqudo.com/incident/733264 Mon, 29 Sep 2025 21:30:52 -0000 https://status.uqudo.com/incident/733264#61d11781067631266b3dc50415f0f3c05e5c5d22fa160cb203f4bbb175632d70 See details here https://status.rdc.com/incidents/yzl24gqtssl4 https://status.uqudo.com/incident/720170 Thu, 11 Sep 2025 04:00:00 -0000 https://status.uqudo.com/incident/720170#d89662e152c8ce243332c450129be938504ed7e91ab8c3ed5ac46efabd7ceffc Maintenance completed https://status.uqudo.com/incident/720170 Thu, 11 Sep 2025 02:00:00 -0000 https://status.uqudo.com/incident/720170#c543cebc663025905976e8370a0c35be9122e41aa00a624b6ebc98e02c9206d0 See details here https://status.rdc.com/incidents/y1p05bqqbjs9 https://status.uqudo.com/incident/718052 Thu, 04 Sep 2025 03:15:06 -0000 https://status.uqudo.com/incident/718052#0ace4858159206a420b048c9378e41ff9932e826990551d0b44d75b4e676a543 Maintenance completed https://status.uqudo.com/incident/718052 Thu, 04 Sep 2025 02:30:06 -0000 https://status.uqudo.com/incident/718052#1c46af6a188fd42340f46f4cb0023288c5b3e7d8e943f9b450084b6dc5a9ce0b See details here https://status.rdc.com/incidents/7zx6vnxfy5ph https://status.uqudo.com/ Wed, 06 Aug 2025 21:40:10 +0000 https://status.uqudo.com/#3245f53e316e5043a6e0df494f1a8bdda6742fbd61fd632661b4fb3621a2c0af Background Check Service recovered https://status.uqudo.com/ Wed, 06 Aug 2025 21:37:43 +0000 https://status.uqudo.com/#3245f53e316e5043a6e0df494f1a8bdda6742fbd61fd632661b4fb3621a2c0af Background Check Service went down https://status.uqudo.com/ Thu, 31 Jul 2025 16:27:17 +0000 https://status.uqudo.com/#6629fe3ae0580cdba88240ae19624ebc7a17f09390d4c32d7cd77b0693a2bdae Background Check Service recovered https://status.uqudo.com/ Thu, 31 Jul 2025 16:26:12 +0000 https://status.uqudo.com/#6629fe3ae0580cdba88240ae19624ebc7a17f09390d4c32d7cd77b0693a2bdae Background Check Service went down https://status.uqudo.com/ Sat, 26 Jul 2025 13:20:05 +0000 https://status.uqudo.com/#0afed0642e307fb3a3a60ec9dedd1e2dbd86da5910ebaf42833d2215fe930963 No-code KYC Backend recovered https://status.uqudo.com/ Sat, 26 Jul 2025 13:16:01 +0000 https://status.uqudo.com/#0afed0642e307fb3a3a60ec9dedd1e2dbd86da5910ebaf42833d2215fe930963 No-code KYC Backend went down https://status.uqudo.com/ Fri, 25 Jul 2025 16:48:15 +0000 https://status.uqudo.com/#c39cddf658efd2ff4f536aae6f41d204e97283d8ca29b3c2e2ba6b3988deb3fd Background Check Service recovered https://status.uqudo.com/ Fri, 25 Jul 2025 16:47:10 +0000 https://status.uqudo.com/#c39cddf658efd2ff4f536aae6f41d204e97283d8ca29b3c2e2ba6b3988deb3fd Background Check Service went down https://status.uqudo.com/ Tue, 22 Jul 2025 15:37:56 +0000 https://status.uqudo.com/#9b8731c5095f1597a582db58a0092a24c60a18a1daed86cc8a0659446749616b Background Check Service recovered https://status.uqudo.com/ Tue, 22 Jul 2025 15:36:43 +0000 https://status.uqudo.com/#9b8731c5095f1597a582db58a0092a24c60a18a1daed86cc8a0659446749616b Background Check Service went down https://status.uqudo.com/ Tue, 22 Jul 2025 15:08:26 +0000 https://status.uqudo.com/#1aeaa46e3927b6382fc0c3c02fc1cbd11712d73c6be981ba66e5673636626e97 Background Check Service recovered https://status.uqudo.com/ Tue, 22 Jul 2025 15:06:40 +0000 https://status.uqudo.com/#1aeaa46e3927b6382fc0c3c02fc1cbd11712d73c6be981ba66e5673636626e97 Background Check Service went down https://status.uqudo.com/ Sun, 18 May 2025 20:12:55 +0000 https://status.uqudo.com/#b258ea409c5458971f2c946bd151d1e3aac8d6b0edfa4f4f2f1d9c121ebb389d Background Check Service recovered https://status.uqudo.com/ Sun, 18 May 2025 20:11:49 +0000 https://status.uqudo.com/#b258ea409c5458971f2c946bd151d1e3aac8d6b0edfa4f4f2f1d9c121ebb389d Background Check Service went down https://status.uqudo.com/ Wed, 14 May 2025 13:43:35 +0000 https://status.uqudo.com/#33535c62096dc8d5e86123a1963f7f82f0ef8d02c497c182be1de4e7990cf2b9 Background Check Service recovered https://status.uqudo.com/ Wed, 14 May 2025 13:42:32 +0000 https://status.uqudo.com/#33535c62096dc8d5e86123a1963f7f82f0ef8d02c497c182be1de4e7990cf2b9 Background Check Service went down https://status.uqudo.com/ Fri, 11 Apr 2025 07:38:03 +0000 https://status.uqudo.com/#a4bf44e0708c13c5dccdfae27d01ba551bdf07c8faa074c65ed32142b6eb8e3b Background Check Service recovered https://status.uqudo.com/ Fri, 11 Apr 2025 07:36:58 +0000 https://status.uqudo.com/#a4bf44e0708c13c5dccdfae27d01ba551bdf07c8faa074c65ed32142b6eb8e3b Background Check Service went down https://status.uqudo.com/ Sat, 22 Feb 2025 02:05:36 +0000 https://status.uqudo.com/#444d208bcfc2bb3b75d6d5f137bbdca45c9504d97d939f1e398dbfbb9d0c6726 Background Check Service recovered https://status.uqudo.com/ Sat, 22 Feb 2025 01:09:05 +0000 https://status.uqudo.com/#444d208bcfc2bb3b75d6d5f137bbdca45c9504d97d939f1e398dbfbb9d0c6726 Background Check Service went down https://status.uqudo.com/incident/495656 Tue, 14 Jan 2025 19:42:00 -0000 https://status.uqudo.com/incident/495656#41ea2e96c0b43d7dbfafdd167eb1bdfee33bb20633f87616e402e14be4e4ae14 Background check service fully restored. See details here https://status.rdc.com/ https://status.uqudo.com/ Tue, 14 Jan 2025 19:38:58 +0000 https://status.uqudo.com/#7c48e8b4e9000534c06fbe512243c08742b14d280988048a147a6aa19c9eea37 Background Check Service recovered https://status.uqudo.com/incident/495656 Tue, 14 Jan 2025 11:42:00 -0000 https://status.uqudo.com/incident/495656#c86580b46ba318d5f7a7ef0b7b6359491e31baff1a307a5048ec2b226e74182d You can see the details here https://status.rdc.com/ https://status.uqudo.com/ Tue, 14 Jan 2025 11:40:58 +0000 https://status.uqudo.com/#7c48e8b4e9000534c06fbe512243c08742b14d280988048a147a6aa19c9eea37 Background Check Service went down https://status.uqudo.com/incident/420691 Thu, 29 Aug 2024 13:00:00 -0000 https://status.uqudo.com/incident/420691#26106052fafe27717178c0b39b010c93236fef6ace05c30a35fa30cb7effb82b Maintenance completed https://status.uqudo.com/incident/420691 Thu, 29 Aug 2024 09:00:00 -0000 https://status.uqudo.com/incident/420691#ca82be732b111b2c7023e116a164ec5aa22033045ebc30d848dd5153f17fd384 We would like to inform you that our Portal will be undergoing scheduled maintenance on 29/08/2024. During this period, the portal will be temporarily unavailable. This maintenance is essential to enhance the portal’s performance, security, and user experience. What to Expect: Downtime Duration: The portal will be inaccessible for approximately 30 minutes. Impact: You will not be able to access your account or perform any actions during this time. After Maintenance: All services will resume as normal after the maintenance window. We apologize for any inconvenience this may cause and appreciate your understanding. Our team is working diligently to minimize the disruption and ensure that the portal is back online as quickly as possible. https://status.uqudo.com/incident/406156 Tue, 30 Jul 2024 21:46:00 -0000 https://status.uqudo.com/incident/406156#06a0f961db9a1ac095c98cfe37c291c6cbb74513ba794ed19d40761bd88696e0 Microsoft confirm that all services have now been fully restored https://status.uqudo.com/incident/406156 Tue, 30 Jul 2024 21:46:00 -0000 https://status.uqudo.com/incident/406156#06a0f961db9a1ac095c98cfe37c291c6cbb74513ba794ed19d40761bd88696e0 Microsoft confirm that all services have now been fully restored https://status.uqudo.com/incident/406156 Tue, 30 Jul 2024 21:46:00 -0000 https://status.uqudo.com/incident/406156#06a0f961db9a1ac095c98cfe37c291c6cbb74513ba794ed19d40761bd88696e0 Microsoft confirm that all services have now been fully restored https://status.uqudo.com/incident/406156 Tue, 30 Jul 2024 21:46:00 -0000 https://status.uqudo.com/incident/406156#06a0f961db9a1ac095c98cfe37c291c6cbb74513ba794ed19d40761bd88696e0 Microsoft confirm that all services have now been fully restored https://status.uqudo.com/incident/406156 Tue, 30 Jul 2024 20:17:00 -0000 https://status.uqudo.com/incident/406156#4acda857c019c036eec332392e92f706cfdd512cad181f69b74208a5b61387ad Microsoft say that the vast majority of customers and services are fully mitigated, and that they are in the final stages of validating recovery. So far we are unaware of any impact this outage has had on uqudo services. We'll update you as soon as Microsoft confirm full recovery. https://status.uqudo.com/incident/406156 Tue, 30 Jul 2024 20:17:00 -0000 https://status.uqudo.com/incident/406156#4acda857c019c036eec332392e92f706cfdd512cad181f69b74208a5b61387ad Microsoft say that the vast majority of customers and services are fully mitigated, and that they are in the final stages of validating recovery. So far we are unaware of any impact this outage has had on uqudo services. We'll update you as soon as Microsoft confirm full recovery. https://status.uqudo.com/incident/406156 Tue, 30 Jul 2024 20:17:00 -0000 https://status.uqudo.com/incident/406156#4acda857c019c036eec332392e92f706cfdd512cad181f69b74208a5b61387ad Microsoft say that the vast majority of customers and services are fully mitigated, and that they are in the final stages of validating recovery. So far we are unaware of any impact this outage has had on uqudo services. We'll update you as soon as Microsoft confirm full recovery. https://status.uqudo.com/incident/406156 Tue, 30 Jul 2024 20:17:00 -0000 https://status.uqudo.com/incident/406156#4acda857c019c036eec332392e92f706cfdd512cad181f69b74208a5b61387ad Microsoft say that the vast majority of customers and services are fully mitigated, and that they are in the final stages of validating recovery. So far we are unaware of any impact this outage has had on uqudo services. We'll update you as soon as Microsoft confirm full recovery. https://status.uqudo.com/incident/406156 Tue, 30 Jul 2024 15:17:00 -0000 https://status.uqudo.com/incident/406156#e45276fab5420ee5330142009c7054bcfff1ff0c032be603cbef55edf906435f Microsoft have implemented networking configuration changes and have performed failovers to alternate networking paths to provide relief. Monitoring telemetry shows improvement in service availability from approximately 14:10 UTC onwards, and they are continuing to monitor to ensure full recovery. https://status.uqudo.com/incident/406156 Tue, 30 Jul 2024 15:17:00 -0000 https://status.uqudo.com/incident/406156#e45276fab5420ee5330142009c7054bcfff1ff0c032be603cbef55edf906435f Microsoft have implemented networking configuration changes and have performed failovers to alternate networking paths to provide relief. Monitoring telemetry shows improvement in service availability from approximately 14:10 UTC onwards, and they are continuing to monitor to ensure full recovery. https://status.uqudo.com/incident/406156 Tue, 30 Jul 2024 15:17:00 -0000 https://status.uqudo.com/incident/406156#e45276fab5420ee5330142009c7054bcfff1ff0c032be603cbef55edf906435f Microsoft have implemented networking configuration changes and have performed failovers to alternate networking paths to provide relief. Monitoring telemetry shows improvement in service availability from approximately 14:10 UTC onwards, and they are continuing to monitor to ensure full recovery. https://status.uqudo.com/incident/406156 Tue, 30 Jul 2024 15:17:00 -0000 https://status.uqudo.com/incident/406156#e45276fab5420ee5330142009c7054bcfff1ff0c032be603cbef55edf906435f Microsoft have implemented networking configuration changes and have performed failovers to alternate networking paths to provide relief. Monitoring telemetry shows improvement in service availability from approximately 14:10 UTC onwards, and they are continuing to monitor to ensure full recovery. https://status.uqudo.com/incident/406156 Tue, 30 Jul 2024 13:43:00 -0000 https://status.uqudo.com/incident/406156#fddbd9a31f6697f1b0030b4ac93b0b43365f0931fc423c96e55652eed8584b77 We are currently investigating a network issue with Microsoft Azure, our cloud infrastructure provider https://azure.status.microsoft/en-gb/status At this point uqudo services appears to be unaffected, our engineering team will keep a close eye on the situation and update as soon as we have new information. If you believe you are affected, please get in touch with us at https://support.uqudo.com https://status.uqudo.com/incident/406156 Tue, 30 Jul 2024 13:43:00 -0000 https://status.uqudo.com/incident/406156#fddbd9a31f6697f1b0030b4ac93b0b43365f0931fc423c96e55652eed8584b77 We are currently investigating a network issue with Microsoft Azure, our cloud infrastructure provider https://azure.status.microsoft/en-gb/status At this point uqudo services appears to be unaffected, our engineering team will keep a close eye on the situation and update as soon as we have new information. If you believe you are affected, please get in touch with us at https://support.uqudo.com https://status.uqudo.com/incident/406156 Tue, 30 Jul 2024 13:43:00 -0000 https://status.uqudo.com/incident/406156#fddbd9a31f6697f1b0030b4ac93b0b43365f0931fc423c96e55652eed8584b77 We are currently investigating a network issue with Microsoft Azure, our cloud infrastructure provider https://azure.status.microsoft/en-gb/status At this point uqudo services appears to be unaffected, our engineering team will keep a close eye on the situation and update as soon as we have new information. If you believe you are affected, please get in touch with us at https://support.uqudo.com https://status.uqudo.com/incident/406156 Tue, 30 Jul 2024 13:43:00 -0000 https://status.uqudo.com/incident/406156#fddbd9a31f6697f1b0030b4ac93b0b43365f0931fc423c96e55652eed8584b77 We are currently investigating a network issue with Microsoft Azure, our cloud infrastructure provider https://azure.status.microsoft/en-gb/status At this point uqudo services appears to be unaffected, our engineering team will keep a close eye on the situation and update as soon as we have new information. If you believe you are affected, please get in touch with us at https://support.uqudo.com https://status.uqudo.com/incident/387615 Tue, 18 Jun 2024 19:39:00 -0000 https://status.uqudo.com/incident/387615#034a69a7923e97951973c7f7aa0773713a39856f9d531c2e6d2c594a4f73101a Full service restored https://status.uqudo.com/incident/387615 Tue, 18 Jun 2024 18:45:00 -0000 https://status.uqudo.com/incident/387615#9483b6becb9b65f27234f011076b9a8887b181be964acde74d07d99c20f6987a Service restoration began. https://status.uqudo.com/incident/387615 Tue, 18 Jun 2024 17:50:00 -0000 https://status.uqudo.com/incident/387615#7125300b98973996ddc2e354d5e11592e50d03783952ae4fd5eaf83662e836b8 Identification of the root cause. Requested new licence key from the Vendor https://status.uqudo.com/incident/387615 Tue, 18 Jun 2024 12:04:00 -0000 https://status.uqudo.com/incident/387615#9b364dcc2dc83c429ef0b5bd018d422eb3dbedc60b0cd21c47f9fe243fc627df The incident was escalated to the Engineering team. Despite thorough investigation, the team could not identify any problems, as all systems were operational and monitoring did not indicate any issues. The team continued their investigation. https://status.uqudo.com/incident/387615 Tue, 18 Jun 2024 00:33:00 -0000 https://status.uqudo.com/incident/387615#a4075ce08ac3a7ff73edfc71ac6a3e02eace00fa609e20099a2ad57b4974cad9 The web SDK outage was reported by one customer through uqudo support portal